What is your typical support response time?

Our average response time to a support ticket is under 1 hour.

A resolution to the issue typically is completed same day.

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What is the typical load average on your web servers?

Load is (generally speaking) the amount of work expected from a single thread on a single core of...

Do you offer dedicated IP addresses ?

Yes we offer dedicated IPv4 and Ipv6 addresses :) With our UK Business Hosting accounts you can...

Do you allow/support Secure Socket Layer (SSL) ?

Yes, you can setup SSL on your account. To do this you need to first order (or upgrade to) a...

Can I purchase an SSL certificate from you ?

Yes, we offer very affordable SSL certificates. These start from just £25/year. This price...

Do you have speed test files that I can download ?

Yes, we do. Please go to http://speedtest.statichost.co.uk to download our speed test files.

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