Lync normally requires two SRV records which need to be configured via the DNS Manager, once logged in create the records as follows.
Service "_sip", Protocol "_tls", Port 443, Weight 1, Priority 100 and Target sipdir.online.lync.com
Label: _sip._tls
TTL: 3600
RR Type: SRV
Priority: 100
Record Data:1 443 sipdir.online.lync.com
Service "_sipfederationtls", Protocol "_tcp", Port 5061, Weight 1, Priority 100 and Target sipfed.online.lync.com
Label: _sipfederationtls._tcp
TTL: 3600
RR Type: SRV
Priority: 100
Record Data:1 5061 sipfed.online.lync.com
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