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Information on the CPanel / WHM control panel system
Information on the Dot Net Panel (DNP) control panel system.
Articles
Apple Mail Setup Tweaks AppleMail can quickly over-exceed your email space quota if not...
Can I check my email when I am away from home / work ?Yes, by using the webmail service. for PLESK visit http://webmail.yourdomain.ext for CPanel...
Can you help / migrate my accounts / websites /emails / databases ?If you were a ... reseller with root access had a VPS were on a dedicated server using...
Cron Cheat SheetMany of our Hosting Services come with the ability to run scheduled tasks (known as crontabs) -...
Does your control panel allow for file uploads not using FTP ?Yes, business plans on most of our control panels have the facility to manage files through a...
How do I access the CPanel control panel ?Your CPanel control panel is accessed by a web browser at http://{domain}/cpanel i.e. if your...
How do I access the Cobalt control panel ?Your Sun Cobalt control panel is accessed at http://{domain}/siteadmin i.e. if your domain was...
How do I access the Ensim control panel ?Your Ensim control panel is accessed by a web browser at http://{domain}/admin i.e. if your...
How do I access the Plesk control panel ?Your Plesk control panel is accessed at http://{domain}:8443/ i.e. if your domain was...
How do I add an E-mail Account to Webmin (in Virtualmin) ?Connect and login to your webmin control panel. Click on the Servers tab, and then...
How do I change my hosts file? Or, how can I see my domain before DNS changes propagate?To see your domain on our system before a DNS change takes effect, edit your hosts file on...
How do I disable php for one account on a Linux server ?To disable PHP for a single domain/account hosted on a Linux server, simply add the following...
How do I repair a damaged MySQL table, rebuild index or prepare for backup ?It is always worth trying a repair of MySQL tables before backing them up to shrink the...
How to Backup your MySQL DB databasesBackup command for mysql databases For those looking to get a regular backup of your MySQL...
How to Change Service Password?Login to the client portal at https://www.astutium.com/clientarea.phpSelect "My Services ,...
My CGI script is not working, what permissions do I need to set for them to function properly?CGI scripts should be set to 755. Owner:Read/Write/Execute Group:Read/Execute...
What are Aconix Hosting\'s primary and secondary nameservers?We have different nameservers depending on the service and control panel you use. This enables us...
What are Astutium's primary and secondary nameservers?The nameservers for your service will have been listed in the initial welcome documents you...
What are BeyondPerceptions's primary and secondary nameservers?We have different nameservers depending on the service and control panel you use. This enables us...
What are desigbRweb's primary and secondary nameservers?We have different nameservers depending on the service and control panel you use. This enables us...
What happens if I exceed my allocated monthly bandwidth/data-transfer allowance?You will receive an automatic email warning you that you have reached/exceeded 80% of your...
What is the server path to my files ?The path to your files will vary depending on the control panel you use... Plesk (linux)...
When are my Web Stats updated ?The statistics are updated from 3 A.M. GMT every day.
Why can't I send email ? How do I setup outbound SMTP ?Astutium secure our outbound mail servers to only allow valid email users to send email through...
Why does my email not arrive at hotmail ? Missing / Lost emails to xyz@hotmail.comWe hear this several times a day everyday. It is NOT going to be, and never has been a problem...
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