My website is down...

My website is down..

In a unlikely event your website is down please do check the following

a, Your domain has not expired - If your domain is registered with us you can check to see if your domain is in need of renewal in the Client Portal at https://www.astutium.com/clientarea.php
Please do note that all domain reminder notices are sent to the account contact email address only

b, Your hosting account has not expired - Try logging into your account via the control panel and check the date (HSpshere) or check the Client Portal (Cpanel/Plesk/DirectAdmin/HELM/DotNetPanel)

c, Check out the Announcements and Notices on the Support Service at http://status.astutium.com to see if there is any current work being carried out

d, Verify it is down with an independent source - try Down For Everyone?

Over 99% of reports of "my site is down" are faults with your machine, your network, or your ISP and not anything related to the hosting service

  • 7 Utilisateurs l'ont trouvée utile
Cette réponse était-elle pertinente?

Articles connexes

May I upgrade at a later time?

Yes, you can easily upgrade your account at anytime. Simply click "upgrade" in the Client Portal...

How soon can my account be setup ?

For shared hosting services, our system will automatically activate your account and send you...

Do your CPanel hosting accounts come with BoxTrapper ?

At present we do not offer a BoxTrapper based spam prevention solution. BoxTrapper is based...

How do I access the CPanel control panel ?

Your CPanel control panel is accessed by a web browser at http://{domain}/cpanel i.e. if your...

Setting up easy webmail (Horde) access on CPanel

Alternative ways of accessing webmail ... Our standard CPanel method of accessing the webmail...

Powered by WHMCompleteSolution