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The examples below assume you are trying to block/unblock or allow the IP address...
Can reverse DNS (rDNS) be set up?Reverse DNS For Dedicated Server and VPS customers yes, reverse DNS (or rDNS) can be set up.You...
Can you create a customised plan for me?We have a large variety of Cloud VPS plans available, but unfortunately we cannot create any...
Cron Cheat SheetMany of our Hosting Services come with the ability to run scheduled tasks (known as crontabs) -...
How do I Allow Remote Access to MySQL for Specific Users to My Virtual/Dedicated/Cloud ServerHow to Allow Remote Access to MySQL Server for a User/IP/Database For your...
How do I install or update Xen Tools on a Linux VPS?Login to your VPS as root (or use "su -" from a user account). Enter the following commands: #...
How do I login to WHM after being blocked by cPHulk (root user)?To gain access to your dedicated server/VPS WHM control panel after multiple login failures...
I've orded a Windows VPS and can't get into 'WHM' as stated in the welcome email.Accessing WHM on Windows Servers WHM Access is only available to cPanel Resellers and Linux...
KVM Virtual Machines - Missing Swap File and How to FixKVM Virtual Dedicated Servers have a tendency to 'forget' they have a swap partition, leading to...
Linux How-To Monitor DD Progress Copying A Drive to a New OneLinux How-To Use DD to Copy A Drive to a New One There are times when it's necessary to migrate...
My server is hung, how do I reboot it?VPS Reboots Reboots for VPS's are currently dealt with through support tickets. If you need to...
Set up SSH for use without a password?Setting up SSH keys On your local machine type ssh-keygen -t rsa Follow the instructions for...
What are the default ports to open for a firewall ?The 'standard' ports for services you may wish to open in your firewall are... FTP | Port 21...
What are the exact specs of your hardware?We do not disclose the full hardware specifications of our servers, as they are eachy...
What exclusions are there to your "Zero Downtime or Zero Invoice" SLA?For clients on our Unmanaged services, our SLA is a credit of 1 day's value of the service for...
What is A+B connectivity?A+B Connectivity This means that each switch is connected to multiple routers via diverse...
What is A+B power?A+B Power This means that each server is connected to two power distribution units, with each...
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