To reset your cPanel password login to your cPanel account, this can be done via the client portal.
- Log into the Client Portal
- Click "My Services"
- Click "List Services"
- Click "View/Edit" for the service.
- Click "Login to control panel" at the bottom of the screen.
You are now logged into cPanel
- Click "Emails"
- On the row for the email account you wish to change the password for click on Password.
- Enter in your new password and save.
You will now need to update your email password in all email clients (i.e. Outlook/Thunderbird/etc and also any mobile devices used to access the mailbox).